We are excited to announce that your awesome Brainier support team is now a silver Stevie Award Winner! 2018 Computer Software Customer Service Department of the year!
We’re headed to the 2018 Stevie Awards! Cheers to all of our awesome customers! #vegasbaby #bebrainier
Brainier has been selected as a finalist in the annual Stevie® Awards for Sales & Customer Service in the category for Customer Service Department of the Year for the 3rd […]
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Guest Blog: Voice of the Customer Begins with Voice of the Employee – Shep Hyken
“Instead of reminiscing about our past selves, what if we picked up those positive habits and behaved that way today?” ~ Shawn Hunter If you’re looking for some ideas regarding […]
When Customer Service Creates Customer Validation – Shep Hyken Shep Hyken is a customer service expert, keynote speaker, and New York Times bestselling business author. For information, contact 314-692-2200 or […]
“It’s easier to act your way into a new way of thinking than to think your way into a new way of acting.”– Jerry Sternin If you’re looking for some […]
It doesn’t matter if the glass is half full or half empty. The only thing that matters is whether it quenches your thirst. In other words, does it work? There […]
I get asked this question a lot. Rarely are people pleased with my answer: Work. Yep, that’s it. Work. It’s not attitude or passion or loving what you do. Those […]