Productivity Content

Improve day-to-day efficiencies as well as overall strategies.

Titles Include:

Skillsoft Productivity Bundle – Course Titles & Descriptions

Writing Effective E-mails and Instant Messages – .5 hours

  • Recognize the appropriate use of basic rules of etiquette related to the tone and formatting of e-mails
  • Recognize the appropriate use of basic rules of etiquette related to answering e-mails
  • Identify appropriate ways to use the “From” field and subject line in e-mails
  • Identify guidelines for keeping e-mails concise
  • Recognize appropriate usage of basic rules of IM etiquette
  • Use rules and guidelines to write effective and appropriate e-mails and instant messages

Facing and Resolving Conflict in the Workplace – .5 hours

  • Recognize organizational and interpersonal sources of conflict
  • Take preventative action when there are obvious signs of potential unhealthy conflict
  • Judge when it’s appropriate to report a conflict because it has escalated into off-limits behavior
  • Recognize appropriate questions to ask when confronted with what seems like a conflict situation
  • Sequence actions to take in order to follow the conflict resolution process appropriately
  • Recognize techniques to use to bring difficult conflict discussions back on track
  • Recognize causes of workplace conflict and strategies for resolving it

Planning for Skills Needs and Managing Performance – .4 hours

  • Identify the talent management activities performed by HR
  • Describe workforce analysis methods
  • Recognize HR workforce planning activities
  • Sequence the steps of a strategy-based workforce planning process
  • Identify the factors required for an effective performance management system
  • Recognize examples of performance appraisal methods
  • Identify the main criteria for rewards to encourage optimal performance

Aligning Goals and Priorities to Manage Time – .4 hours

  • Recognize how misaligned goals can result in a lack of clarity at work
  • Sequence examples of the steps for using a goal alignment worksheet to align your goals with organizational goals
  • Ask questions that will help you clarify your goals so you know what is important
  • Identify some guiding principles that can help you prioritize your work effectively
  • Match tasks to their appropriate level of urgency and importance as defined in a Priority Matrix
  • Determine your goals and then prioritize your work tasks according to their importance and urgency

Managing a Project to Minimize Risk and Maximize Quality – .5 hours

  • Recognize the correct actions to take when planning for project risks
  • Describe common responses when risk events occur on a project
  • Recognize the principles of quality assurance
  • Identify methods for implementing quality control on a project
  • Describe how to conduct a make-or-buy analysis
  • Describe how to choose a vendor using multi-criteria analysis
  • Recognize methods for managing risk, quality, and procurement on a project

Measuring Outcomes and Using KPIs – .3 hours

  • There is no objective for the Course Overview
  • Identify the advantages of using a performance measurement system
  • Identify the attributes of good key performance indicators
  • Identify what factors should be considered when choosing a performance measure
  • Identify the steps for selecting appropriate key performance indicators
  • Identify methods of defining the characteristics and criteria for a performance measure

Keeping Your Skillset Current in the Digital Economy – .3 hours

  • There is no objective for the Course Overview
  • Recognize key ways that work is changing in the digital economy
  • Recognize categories of skills in high demand in the digital economy
  • Recognize ways to choose what and how to learn to keep your skill set current in the digital economy
  • Identify strategies for advancing your career in the digital economy

Taking Stock of Your Work/Life Balance – .4 hours

  • Recognize common symptoms of an out-of-balance life
  • Recognize the benefits of achieving a healthy work/life balance
  • Identify the elements to analyze when assessing your work/life balance
  • Identify elements of a technique to effectively balance the demands of work and your private life
  • Identify examples of internal and external obstacles
  • Identify the actions to take to overcome an external obstacle in a given scenario

Maximize Your Productivity by Managing Time and Tasks – .3 hours

  • Sequence the steps for assessing the time and value of your tasks
  • Match the types of tasks that belong in four priority categories
  • Recognize how to chunk your time
  • Recognize the basic principles of scheduling
  • Recognize what an effective to-do list looks like
  • Analyze the use of a to-do list in a given scenario

Reaching Goals Using Perseverance and Resilience – .4 hours

  • Recognize tasks and activities that require perseverance
  • Identify the actions that help you factor perseverance into your goals
  • Determine whether you should keep persevering at a goal
  • Adjust your perseverance efforts when the situation calls for it
  • Recognize strategies to help stay the course in the face of common obstacles
  • Use strategies to deal with people who obstruct your efforts to persevere
  • Use strategies to stay motivated by taking a break from perseverance
  • Recognize when to stop persevering toward a goal

Becoming Your Own Best Boss – .5 hours

  • Recognize negative self-talk
  • Replace self-defeating talk with the language of self-coaching
  • Choose statements that reflect an attitude of job ownership
  • Recognize actions that demonstrate initiative
  • Sequence the steps in the self-empowerment model
  • Choose examples of proper use of the self-empowerment model
  • Identify professional strengths and areas for development
  • Recognize relevant choices for professional development
  • Demonstrate initiative and self-empowerment at work

The Art of Business Influence by Mark Jeffries

In this new age of digital and social communication, the rules have changed from traditional selling silos and roles to converting every employee into a promotional and marketing tool. Follow Mark Jeffries, economist, TV host, and author, around the world, as he reveals his powerful tips and techniques to get employees motivated to influence others about your organization’s mission, products, and strengths.

Mark is a trusted adviser and communications consultant to some of the world’s largest and most successful organizations. He has spoken in front of more than 100,000 event delegates, published two books, and appeared on Network TV numerous times. His innovative and entertaining micro-learning course, “The Art of Business Influence – Selling without Selling”, is rapidly becoming the most popular and sought-after training program that addresses how everyone in an organization can become a powerful marketing and selling force.

• Three Smart Ways to Leverage Your Network
• Your Three New Jobs
• The L-WAR… It’s a Piece of Cake!
• The Art of Listening
• Watching – Read the Room
• Anticipate and Respond
• What is Your Differentiator?
• B&V vs. P
• E-Mail Time Machine
• Compelling Conversations
• Three Cs – Consistency, Clarity, and Confidence
• The Art of PRE-negotiation
• Your Audience Split
• Tribal Buying
• S.O.S. Your Message Emergency
• How to Communicate Change
• Five Tips to Help Your Pitch
• Destination vs. Journey
• The Assertive Jackpot
• Social Distancing
• Virtual Presence (2 modules)

The Energy Bus

An interactive training program to improve engagement, motivation, and team morale with the power of positive thinking, covered in 10 minutes.

Clash of the Generations

Learn strategies for more effective multi-generational management with this course, based on the book by Valerie M. Grubb.

Clash of the Generations: Module 1 through 10

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