At Brainier, we believe that your people are your business.
That same philosophy holds true in our company - our people are our business!
Bilingual Customer Account Manager
Internal Position - Minneapolis, MN
Brainier is looking for several Bilingual Customer Account Managers to work in our Corporate office. This position works independently with new and existing clients to build rapport and to help clients meet their vision towards training through the use of Brainier online training products.
The Customer Account Manager will work with clients on an on-going basis to ensure their return on investment is met. Tasks include (but are not limited to): implementations of the training system, consultations with existing clients to identify their needs, and support for the overall use of the product.
Daily tasks include (but are not limited to):
- Conduct training sessions for clients on the use of the product.
- Assist customers with questions or issues regarding their account
- Tier one Technical Support for clients
- Create marketing materials for distribution: newsletter, flyers, postcards, etc.
- Project management
The ideal candidate will have good time management, the ability to: work independently, communicate professionally using both written and verbal skills. Clients look to this individual as the expert, so the ability to lead and take ownership is a must.
Preferred Secondary language: Spanish or German
- 401K plan
- Health benefits
- Dental benefits
- And a great work environment!
To apply, send resume to Jenny Ellingen at: firstname.lastname@example.org.
Brainier is a software technology company specializing in Enterprise e-Learning Solutions, and global provider of cloud-based Learning Management Systems, online LMS platforms. Based in Minneapolis, Brainier has been helping clients discover a better approach to learning and development since 1995. Award-winning SaaS offerings include the Brainier LMS (formerly Elan) and Chameleon Cloud (adaptive e-learning framework). For more information, visit www.brainier.com. Brainier Solutions, Inc. is part of BI WORLDWIDE, a global employee engagement agency that uses the principles of behavioral economics to produce measurable results for its clients. BIW continues to bring best-in-class solutions to its global and regional customers. For more information, visit www.biworldwide.com.